Privacy Policy
Last Updated: June 17, 2025
Haloway (“we,” “us,” “our”) values your trust and is committed to handling your information responsibly. This Privacy Policy describes, in general terms, how we may collect, use, disclose, and safeguard information in connection with your use of the Platform.
This Privacy Policy is incorporated into and forms part of our Terms and Conditions. By using the Platform, you agree to both this Privacy Policy and our Terms. If you do not agree, you should discontinue use.
1. Information We May Collect
We may collect, generate, or receive various categories of information, which may include, but are not limited to:
- Account Information: Such as identifiers, contact details, and profile attributes you choose to provide.
- User Content: Materials you submit, create, or generate (including essays, drafts, notes, or other data).
- Usage Data: Logs, metadata, analytics, device identifiers, session information, and interaction patterns.
- Technical Information: Browser type, IP address, cookies, storage, and other diagnostic information.
- Payment Information: Processed exclusively by third-party payment processors under their own terms and policies.
2. How We May Use Information
We may use information, in whole or in part, to operate, maintain, and improve the Platform; to provide optional features such as AI assistance; to communicate with Users; to analyze, research, and develop new services; and for compliance, security, and legal purposes. Uses may evolve over time as the Platform develops. We do not sell your personal data to third parties.
3. AI and Third-Party Services
Certain features (including “copilot” or AI-assisted functionality) may send your inputs, Content, or related data to third-party service providers (including, but not limited to, OpenAI, Google, or other partners) for processing. Such providers process information subject to their own policies and practices, which are outside of our control. We make no representations or warranties as to how such providers handle data.
4. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect information. However, no method of storage, transmission, or processing is completely secure, and we disclaim liability for unauthorized access, use, or disclosure beyond our reasonable control.
5. User Rights and Choices
Depending on applicable laws, you may have certain rights regarding your information (e.g., access, correction, deletion, or portability). While we will make reasonable efforts to honor requests, such rights may be limited by legal, contractual, or operational requirements.
6. Children’s Privacy
The Platform is not directed to children under the age of 13 (or the minimum age required by local law). We do not knowingly collect information from children under such age.
7. Payments
All payments and financial transactions are facilitated by third-party providers. We do not collect or store full payment card details, and such data is subject to the providers’ privacy and security practices.
8. Disclosures
We may disclose information where required by law, legal process, or valid requests from public authorities; where necessary to enforce our Terms; or where, in our sole discretion, disclosure is appropriate to protect our operations, Users, or third parties. Information may also be disclosed in connection with business transactions such as mergers, acquisitions, or asset sales.
9. International Data Transfers
Information may be transferred to, stored, or processed in jurisdictions other than your own. By using the Platform, you consent to such transfers, which may be subject to different privacy protections.
10. Changes to This Policy
We may revise this Privacy Policy at any time, with or without notice. Continued use of the Platform following updates constitutes acceptance of the revised Policy.
11. Contact
If you have questions, concerns, or requests, please contact us through the Contact page. We may require verification of identity before responding to certain requests.